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Data protection

Detailed data protection declaration from www.homeoenergeitcs.eu

To obtain information about the personal data, the purpose and the parties to which this data is communicated, please contact the Owner.

Provider and responsible party

Types of data collected

The Owner does not provide a list of the personal data collected.

Full details of each type of personal data processed are provided in the dedicated sections of this privacy policy or selectively through explanatory texts displayed before data collection.

Personal Data may be provided voluntarily by the User or, in the case of Usage Data, collected automatically when using this Application.

Unless otherwise specified, the provision of all data requested by this Application is mandatory. If the User refuses to provide the data, this may result in this Application not being able to provide its services to the User. In cases where this Application expressly states that the provision of Personal Data is voluntary, Users may choose not to provide such Data without any consequences for the availability or functionality of the Service.

Users who are unsure about which personal data is mandatory can contact the provider.

Any use of cookies - or other tracking tools - by this Application or any third party service providers used through this Application is for the purpose of providing the service requested by the User and any other purposes set out in this document and, if applicable available, described in the Cookie Policy.

Users are responsible for all personal data of third parties obtained, published or disclosed through this Application and confirm that they have obtained the consent to transmit personal data of any third parties to this Application.

Type and location of data processing

Processing methods

The provider processes user data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized transfer, alteration or destruction of data.

Data processing is carried out using computers or IT-based systems according to organizational procedures and procedures that are specifically aimed at the stated purposes. In addition to the controller, other people could also be internal (human resources, sales, marketing, legal department, system administrators) or external - and in this case, if necessary, designated by the controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies, etc.). Communications agencies) - operate this application and thus have access to the data. A current list of these participants can be requested from the provider at any time.

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Legal basis for processing

The provider may only process users’ personal data if one of the following points applies:

  • Users have given their consent for one or more specific purposes. Note: Some legislations may allow the provider to process personal data until the user objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;

  • the data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures therefrom;

  • the processing is necessary for compliance with a legal obligation to which the provider is subject;

  • the processing is related to a task carried out in the public interest or in the exercise of public authority vested in the provider;

  • the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for concluding a contract.

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Location

The data is processed at the provider's branch and at all other locations where the entities involved in data processing are located.

Depending on the user's location, data transfers may involve the transfer of the user's data to a country other than their own. To find out more about the place of processing of the transmitted data, users can consult the section detailing the processing of personal data.

If more comprehensive standards are applicable, the following additionally applies:


Users also have the right to be informed about the legal basis for data transfer to a country outside the European Union or to an international organization governed by international law or founded by two or more countries, such as the UN, as well as the information provided by the provider to be informed about the security measures taken to protect their data.

If such a transfer takes place, the User can find out more about it by checking the relevant sections of this document or by contacting the Provider using the information provided in the contact section.

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Storage period

Personal data will be processed and stored for as long as required by the purpose for which it was collected.

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Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been fully fulfilled.

  • Personal data collected to protect the legitimate interests of the provider will be retained for as long as necessary to fulfill these purposes. Users can obtain more information about the Provider's legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be obliged to retain personal data for a longer period if this is necessary to fulfill a legal obligation or by order of an authority.

​After the retention period has expired, personal data will be deleted. Therefore, the right to information, the right to deletion, the right to rectification and the right to data portability cannot be exercised after the retention period has expired.

The rights of users

Users can exercise certain rights regarding their data processed by the provider.

Users entitled to more comprehensive standards may exercise all of the rights described below. In all other cases, the user can ask the provider which rights apply to him.

In particular, users have the right to do the following:

  • Revoke your consent at any time. If the user has previously consented to the processing of personal data, they can revoke their consent at any time.

  • Object to the processing of your data. The user has the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further information on this is listed below.

  • Receive information regarding your data. The user has the right to find out whether the data is being processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.

  • Have it checked and corrected. The user has the right to check the accuracy of his data and to request that it be updated or corrected.

  • Request restriction of the processing of your data. Users have the right to restrict the processing of their data under certain circumstances. In this case, the provider will not process the data for any purpose other than storage.

  • Request deletion or other removal of personal data. Under certain circumstances, users have the right to request that the provider delete their data.

  • Receive your data and have it transferred to another person responsible. The user has the right to receive his data in a structured, common and machine-readable format and, if technically possible, to have it transmitted to another person responsible without hindrance. This provision is applicable provided that the data are processed by automated means and the processing is based on the user's consent, on a contract to which the user is a party or on pre-contractual obligations.

  • Give a complaint. Users have the right to lodge a complaint with the relevant supervisory authority.

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Details on the right to object to processing

If personal data is processed in the public interest, in the exercise of a sovereign authority vested in the provider or to safeguard the legitimate interests of the provider, the user may object to this processing by providing a justification that relates to his or her particular situation.

Users are informed that they can object to the processing of personal data for direct advertising at any time without giving reasons. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.

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How the rights can be exercised

All requests to exercise user rights can be directed to the provider using the contact details provided in this document. Applications can be exercised free of charge and will be processed by the provider as early as possible, at the latest within one month.

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Applicability of broader standards

While most of the provisions of this document apply to all users, some provisions expressly apply only where the processing of personal data is subject to broader protection standards.

Such broader standards are applicable when the processing:

  • is carried out by a provider established in the EU;

  • relates to the personal data of users located in the EU and at the same time concerns the offer of paid or unpaid goods or services to those users;

  • concerns the personal data of users located in the EU and enables the provider to monitor the behavior of these users in the EU.

Further information about the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for legal enforcement purposes within or in preparation for legal proceedings arising from improper use of this Application or the associated services.

The user declares that he is aware that the provider could be required by the authorities to release personal data.

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Further information about the user's personal data

In addition to the information set out in this Privacy Policy, this Application may, upon request, provide the User with other contextual information relating to specific Services or to the collection and processing of Personal Data.

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System logs and maintenance

For operation and maintenance purposes, this Application and third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as IP Address) for this purpose.

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Information not contained in this privacy policy

Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details listed.

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How “Do Not Track” requests are handled

This application does not support Do Not Track requests through web browsers.

Users can find out whether integrated third-party services support the non-tracking protocol in the data protection declaration of the respective service.

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Changes to this privacy policy

The provider reserves the right to make changes to this data protection declaration at any time by informing users on this page and, if necessary, via this application and/or - where technically and legally possible - by sending a message using the user's contact details available to the provider. Users are therefore advised to access this page regularly and in particular to check the date of the last change stated at the bottom of the page.

If changes affect data use based on the user's consent, the provider will - if necessary - obtain new consent.

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Definitions and legal information

Last updated: 4 April 2023

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